An office telephone system, abbreviated as OTR, is a multi-line telephone network usually utilized in large-scale industry environments, ranging from a single main line to the various private branch interconnect systems. The use of an office telephone system is advantageous not only because of its extensive use but also for its economical maintenance cost. OTRs are less susceptible to system outage and maintenance, saving both operational and capital expenses. They also provide an increased level of flexibility, allowing employees to easily switch between networks at different locations without any difficulty.
Although office telephone systems are primarily designed for larger corporations, small-to-medium businesses have been relying on them for quite some time now. The increasing demand of businesses from smaller and medium businesses has made the evolution of OTR more urgent for service providers. This has prompted the development of several different types of OTR offerings, each with distinct advantages, features and price points. Let us take a look at some of the most popular types of office telephone systems: Check out also the fanvil phone Kenya.
These office telephone systems are basically tailored for smaller businesses that need simplified operations, reduced costs and higher reliability. They cover a range of communication features such as voice mail to fax machines and paging. Most of these devices are equipped with modems and come with an easy-to-use interface that enables users to dial from several different areas or departments. The cost of such phones varies depending on the range and sophistication of features and services offered.
Another office telephone system that is gaining popularity nowadays is the VoIP or Voice over Internet Protocol. VoIP phones are actually high-tech phones offering voice communication via internet instead of traditional telephone lines. These phones use the internet as their communication tool, using internet protocols such as HTML, HTTP, SMTP and others. To ensure smooth connectivity and convenient operations, VoIP phones often incorporate other communication tools such as conference calling, file sharing, instant messaging and web conferencing among others.
One of the key advantages of using a VoIP phone is its low call charges. In contrast with the conventional POTS phones which are usually equipped with long distance rates, the voip systems do not have such rates. Furthermore, these systems also provide flexible options such as simultaneous calls and simultaneous ring tones. This feature helps businesses to minimize capital investments and operating expenses because it reduces the operation overhead associated with making long distance calls.
Auto-attendant is another important advantage offered by a Fanvil phone Nairobi. Auto-attendants work as virtual receptionists, picking up calls in the office or anywhere in the office location and forwarding them to the appropriate parties. This eliminates the need for employees to handle calls themselves and instead puts calls through to an auto-attendant with a pre-recorded greeting message. Auto-attendants can also be configured to play different greetings based on the times of day. Apart from this, they can also forward messages inbound and outbound to conference calling as well as email and fax services.
Look here for added details: https://en.wikipedia.org/wiki/VoIP_phone
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